Last updated: 12/07/2025

At Furvana, our goal is to deliver your order as quickly and efficiently as possible; while keeping you informed every step of the way.

All orders are processed and dispatched within 1–3 business days after your purchase is confirmed. You’ll receive a shipping confirmation email with tracking details as soon as your order leaves our warehouse.

We ship using CJPacket Ordinary, a reliable logistics partner that offers affordable, tracked shipping across the US, Australia, and select international regions.

• United States: 7–12 business days
• Australia: 7–12 business days
• Other Countries: May vary slightly based on your region (typically 10–15 business days)

Note: These are estimated delivery times. Occasionally, delays may occur due to customs, high shipping volumes, or weather.

Once your order ships, you’ll receive a unique tracking number by email. Please allow 24–48 hours for tracking updates to appear.

To ensure faster delivery, your order may arrive in separate packages depending on availability or product type.

Please double-check your shipping address before completing your order. Furvana is not responsible for items lost due to incorrect or incomplete shipping information.

If your order hasn’t arrived within 20 business days, contact our support team at support@getfurvana.com — we’re happy to assist with a replacement or refund as per our Refund Policy.

Questions about the Terms of Service should be sent to us at:

📧 support@getfurvana.com